The InfoSlips Platform

One platform to compose, personalise, deliver, and analyse every customer document — built for regulated industries.

Built on a foundation of excellence

Four core pillars powering modern, intelligent enterprise communications.

InfoSlips Platform

Platform Foundation

Enterprise-grade infrastructure that powers every InfoSlips experience—secure, scalable, and built for mission-critical communications.

  • End-to-end encryption and data protection
  • Built-in compliance (GDPR, HIPAA, POPIA, WCAG)
  • High-availability architecture with fault tolerance
  • API-first architecture for seamless integration

Deploy your way: SaaS, private cloud, on-premise, or hybrid—without compromising performance or control.

Platform Foundation
GDPR
HIPAA
POPIA
WCAG

Simple Process

How it works

Four steps to transform static communications into intelligent, interactive customer experiences.

Convert

Transform documents into secure, structured, and interactive InfoSlips.

  • Ingest PDFs, data streams, and legacy outputs
  • Structure and map data into dynamic, reusable templates
  • Ensure security, compliance, and accuracy from the point of creation

Lay the foundation for smarter, more flexible communications.

Enrich

Intellegant document features that guide, inform, and support.

  • Embed interactive elements like video, FAQs, and AI guided journeys
  • Add contextual explanations and personalized messaging
  • Apply accessibility, localization, and compliance controls by design

Turn static documents into intuitive, customer-friendly experiences.

Deliver

Consistent, optimized document experiences across every channel.

  • Adapt content for web, mobile, messaging, email, SMS, and print
  • Ensure consistent branding and messaging across all touchpoints
  • Delivery based on customer preferences and business rules

Reach customers anywhere with a seamless, unified experience.

Improve

Continuously improve communications using real-time engagement insights.

  • Track user interactions, engagement patterns, and behaviours
  • Identify friction points and optimise content for clarity and action
  • Refine communications with data-driven insights

Create a continuous feedback loop that drives better outcomes.

Deployment Options

Deploy your way

Every organisation is different. InfoSlips supports four deployment models so you can choose the setup that fits your infrastructure, governance, and scale requirements.

SaaS

Fully managed InfoSlips cloud-based platform.

Ideal for

Organizations seeking rapid deployment and reduced infrastructure management.

Key advantages

  • Fast implementation
  • Elastic scalability
  • Lower operational overhead

Private Cloud

Deployment within customer-controlled cloud infrastructure (AWS/Azure).

Ideal for

Enterprises needing enhanced control, governance, or regional data residency.

Key advantages

  • Greater isolation
  • Configurable governance
  • Enterprise cloud alignment

On-Premise

Installed within the customer's own data center and network perimeter.

Ideal for

Highly regulated industries with strict security or sovereignty requirements.

Key advantages

  • Full control over infrastructure
  • Maximum security posture
  • Meets strictest compliance mandates

Hybrid

Combination of cloud and on-premise services.

Ideal for

Enterprises modernizing gradually or operating across mixed environments.

Key advantages

  • Flexible integration
  • Phased transformation
  • Workload optimization
Acorn

Meet Acorn: Intelligence for customer communications

Acorn brings a governed intelligence layer to InfoSlips—helping customers understand, decide, and act in real time, without compromising compliance or control.

Purpose-built for regulated industries, Acorn enhances documents with intelligence that is explainable, auditable, and always on-brand.

Unlike standalone AI tools, Acorn operates within a governed framework—ensuring every response is controlled, compliant, and aligned with your business rules.

Acorn AI mockup
01

Answer questions in context

Charges, policies, and next steps are explained instantly—within the document, at the moment they're needed.

  • Understands document structure and customer-specific data
  • Provides clear, contextual answers without redirecting to support
  • Reduces confusion by explaining complex or regulated information

Turn every document into a trusted source of clarity.

02

Guide customers to the right action

Direct customers to the most relevant next step—quickly and confidently.

  • Surface next-best actions based on content and context
  • Embed guided flows directly within the document experience
  • Reduce friction by eliminating guesswork and unnecessary steps

Help customers move from understanding to action—seamlessly.

03

Personalize based on situation

Responses adapt dynamically to each customer's profile, history, and current context.

  • Tailor explanations based on individual data and circumstances
  • Adjust tone, content, and guidance for relevance and clarity
  • Support segmentation, localization, and regulatory requirements

Deliver experiences that feel relevant, not generic.

04

Improve using engagement signals

Every interaction feeds a governed feedback loop that continuously improves communication effectiveness.

  • Capture real-time interaction data across documents and journeys
  • Identify trends, friction points, and content gaps
  • Ensure all insights remain auditable and compliant

Continuously refine communications with intelligence you can trust.